In a rescue route, who may assist to complete the delivery?

• A. A delivery associate or DSP
• B. The customer
• C. A supervisor
• D. A dispatcher

Answer: (A)

In a rescue route, the goal is to keep the delivery moving by bringing in a trained teammate to help finish the handoff. The best fit for who may assist is another delivery associate or a DSP, because they’re the personnel who are authorized and equipped to physically complete the delivery, maintain accountability, and handle any on-site steps like obtaining a signature or updating the status.

The customer isn’t typically the one to assist with the delivery for safety and privacy reasons. A supervisor or dispatcher may coordinate and authorize the rescue, but they usually don’t personally step in to perform the delivery on the ground.