What is a rescue route?

• A. A term referring to when another delivery associate or DSP helps a driver complete the delivery on a package
• B. A route cancellation
• C. A plan to optimize routes
• D. A schedule for returns

Answer: (A)

A rescue route is a backup delivery arrangement where another driver—often a fellow delivery associate or a Delivery Service Partner (DSP)—takes over and finishes delivering a package that the original driver can’t complete. This keeps the package moving toward the customer and helps meet on-time delivery expectations. It’s used when the driver is delayed, blocked, or has too many stops, so the remaining deliveries are reassigned to someone available. It’s not about canceling a route, optimizing routes, or scheduling returns.